Consulting
Human Resources Consulting
A1:1 Competency Framework Development & Implementation
Our competency modeling services offering ensures efficiency and effectiveness in diverse human resource areas within our clients organization and these includes hiring, job description, training, performance management, development planning, and career-pathing all aimed at ensuring optimal performance of employees
A1:2 Training Academy Conceptualization and Implementation
In today’s world, smart organizations are beginning to establish exclusive educational entities that serves as a strategic tool designed to assist parent organizations in achieving goals by conducting activities that foster individual and organization wide learning and development.
At KSBC we assist organizations set up their Training Academies. We undertake all the work that goes into planning, implementation and establishment of a Corporate Academy.
A1:3 Talent Management Framework Development & Implementation
A1:4 Career Management & Succession Planning Framework Development and Implementation
Organization Design & Effectiveness Consulting
A2:1 Strategy Facilitation, Implementation, Monitoring & Evaluation
Our approach to business strategy development is to work with our clients to create a road map that will position their businesses in uncontested markets thereby making competition irrelevant.
A2:2 Performance Management Systems Implementation
In order to drive excellent performance in our clients’ organizations, we help them plan, design, develop and recommend for implementation best practice Performance Management Systems that provide valid basis for employee performance.
A2:3 Job Management
Our service offerings here cover a broad spectrum of accomplishing tasks in clients’ organizations and this includes Job Analysis, Job Description design, Job Evaluation and Grading Structure Development.
A2:5 Business Process Re-engineering
KSBC assists organizations to design, re-engineer and implement innovative business processes to achieve dramatic improvements in productivity and quality.
A2:6 Change Management
We assist organizations by providing them with Change Management support for transformational programs. Basically, we help our clients and their employees to adjust to change in every areas of their organization.
A2:7 Customer Service Transformation
Customer loyalty and guaranteed repeat business will remain an illusion if a firm cannot identify the varying customer touch points in its operations, and map out ways to transform the customer experience at each touch point.